How big is Amazon really? Does the definition of a traditional monopoly apply to companies like Amazon? This week’s episode dives into Amazon’s presence in a broad range of markets and how it could affect you, the consumer. Tune in as Brian and Malinda discuss everything from antitrust to customer journey.
Summary: Will Amazon’s smart doorbell replace your local neighborhood watch? How is Amazon fighting the stigma of the Amazon effect? Brian and Malinda discuss how Amazon is eating Google’s lunch by ramping up its ad business, how AI bias could affect Amazon’s AI services, and how Amazon is used for search. While Malinda examines the implications of one company controlling your entire customer journey, Brian weighs the pros and cons of insourcing vs outsourcing cloud services. Tune in for an episode that will make you rethink everything you know about what it means to be a monopoly.
What We Covered:
3:00 – Current and upcoming areas Amazon is operating in:
- Retail, AWS (cloud computing), Grocery, Atlas Air, Warehouses, Advanced Robotics, Advertising, News, Entertainment, Home Automation, Gaming, Medical
5:00 - Amazon purchases IMDB
months before expanding its platform to movies.
10:00 – What is Antitrust
? Looking at more than just how much of the market a company owns.
12:00 - Companies involved in every step of a buyer's journey can optimize the customer experience.
33:00 - What are the safeguards
in place for companies that control such a broad amount of data?
40:00 - As data monetization
replaces free data, Amazon will be in control of the market.
43:00 - Is self regulation the answer?